Management consultant Del Poling is a genius. Poling uses the term 4-year-old behavior or passive dependence to describe those who don’t and...
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Guidance to help showrooms operate more efficiently and profitably.
The oldest of the Millennial Generation has just turned 41. This group, contrary to popular belief, is not debt ridden, unemployed and feeling...
Read PostI recently celebrated a milestone birthday that caused me to reflect on a lot of things, especially what I do every day and to ask if what we do...
Read PostProviding meaningful work is one of the new buzz phrases becoming increasing popular in blogs and management consulting. And for good reason. Most...
Read PostDon’t you love companies that claim their customer service is better than the competitions? If you asked a sales professional in your...
Read PostYes, it is. That’s why when someone posts something negative about your showroom or yourself, you need to act immediately to proactively...
Read PostMany BKBG Shareholders understand that fewer products can be more effective than having every inch of wall and floor space covered with products....
Read PostWho wants to be around cranky people? Most likely none of your customers, suppliers or fellow team members. However, it is almost impossible not to...
Read PostChange is one of the hardest responsibilities that showroom owners and managers need to master. It’s not easy to get team members, suppliers...
Read Post“Your job isn’t to get people to buy stuff; your job is to matter to them. You need your customer to believe in what you do. To...
Read PostFour years ago, Nieman Marcus was working its way out of bankruptcy. The first quarter of 2022 was brutal for many retailers. The Conference Board...
Read PostHow many times have you told your team to work smarter not harder? That’s easy to say, but more difficult to execute. As owners and leaders...
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